Note: The soft cloth should not be too wet and do not spray any cleaning solutions directly onto the screen or leave any liquid on the screen. Please use a soft cloth dampened with cleaning solutions to gently wipe the screen clean of any dirt or smudges.Turn off the computer first, then examine the condition of the screen for any damage.If the Pen and touch section shows as ③, this means your computer does not have a touchscreen function.Type and search in the Windows search bar ①, then click ②.If the screen has never responded to touch, but you think it should, please refer to the following methods to confirm whether your computer has a touchscreen function. Reset touch calibration to the default settingsĬonfirm the computer has a touchscreen function.
Please go to the corresponding instruction based on the current Windows operating system on your computer: If your touchscreen doesn't have right-click function, please refer to How to set the right-click function for touchscreen.
If you experience the touchscreen responding inaccurately, not sensitive, or not responding at all, please refer to the following troubleshooting in order. Troubleshooting - Touchscreen/Touch Panel problems
